General

My Account

• How can I change my personal details?
• What if I've forgotten my password?
• Sign into 'My Account'

Placing an Order

• Can I change or cancel my order?
• Has my order gone through?
• How do I place an order?

Delivery

• Can I have my items delivered to an alternate address?
• Do I have to be there to sign for delivery?
• What are my delivery options?
• What if I cannot be home at the time of delivery?
• Will all my items be delivered together?
• How can I track my order?

Returns

• Where can I see returned items?
• How do I arrange a return?
• Refund Query

Payments

• Manage Saved Cards
• What is a credit card security number?
• What payment methods do you accept?
• PayPal
• Payment Queries

Technical

• Phishing Information
• Security
• Technical

Faulty

• I have received a faulty item or order
• Product Recall & Safety

Other

• Company Information
• Right to be Forgotten
• Battery Recycling
• Waste Electrical And Electronic Equipment Recycling
• Contact Us