Items are refunded to your original payment method once they reach our warehouse which can take up to 72 Hours from the day of the collection. Once we process your return, your funds will be paid back to you in the timescales stated below;
|Credit/Debit card||5 Working Days|
|Paypal||3 Working Days|
|Klarna||10 Working Days|
|Apple Pay||7 Working Days|
Please allow the timescales set out above to receive your refund. In most cases we will send an email confirming we have processed a refund and include an ARN (Acquirer Reference Number) for the payment. Please quote the ARN if you need to query a refund with your bank e.g. if there is a delay in the refund showing in your bank account. The email will come from our partner Next.