Returned items will show in the recent activity section within My Account. This can be accessed using the following steps:
1. Log in to 'My Account', using your email address or customer number and password.
2. Select ‘Recent Activity’ from the My Account menu.
Recent Activity is updated three times a day, so if any returned items have not yet appeared, then please don’t worry, they will appear here shortly.
If you would like to speak to us about a return, you can call us on 0333 777 8999. Alternatively, if you would like to chat with an advisor, please click here.