In most cases your whole order will be delivered at the same time. If your order has been despatched into our courier network, we’ll send you an email enabling you to track your delivery. The email will detail how many parcels have been despatched to you.
The following exceptions apply:
Delayed items will be despatched as soon as stock becomes available. You can track the progress of your order by going to My Account and selecting ‘Order Tracking’ on the left side, under "Account Options".
LARGE ITEMS (E.G. FURNITURE)
If your order contains furniture, which requires a larger vehicle, or a two-person delivery team, it will be delivered separately to the rest of your order. In most cases, you’ll be able to select the delivery day and time during the checkout process when placing your order.