To track your order:
Log in to 'My Account' using your email address or customer number and password.
Select ‘My Orders’
Here you can view:
- History of all your recent orders
- Up to date parcel statuses
- The delivery destination
(Please note, this information updates at regular intervals)
Your order tracking is split into 3 sections;
Your items are on track to be delivered within the lead time promised at the point of order
Orders not yet been delivered
Items on delay and their expected delivery date
In this section, you will see orders that are being delivered to your chosen address.
In this section you will see any items that you have either returned or cancelled.
You will also receive tracking emails throughout the journey, which will detail how many parcels have been despatched and include all of your delivery information.